Chairman Letter

We founded TRAC (Technology Resource Assistance Center) in 1986 to provide computer-consulting services to the nonprofit sector in the San Francisco Bay Area. We started TRAC because we were interested in applying our expertise in computer technology to help advance the important work of myriad community organizations.

As consultants, we were frequently asked to recommend fundraising software. We quickly became frustrated by the very high prices and the complexity of the systems then on the market.

Very soon after we began our work, we were asked to develop software in two niches where no products yet existed: fundraising software for the Macintosh and an integrated system for community foundations. These products have evolved over the years to become Exceed!™ Premier and Exceed! Basic for Windows, and MacTRAC for the Macintosh. Both fundraising software systems are in wide use throughout the United States and around the world.

In 2002, we changed the company name to "Telosa Software." In deciding to rename the company, we wanted an identity that better reflected who we are today. Derived from the Greek word telos, which means “the fulfillment or completion of an end goal or result,” we feel that the Telosa name echoes our passion for providing best-in-class software and support that empowers nonprofits to fulfill their core mission, and is more reflective of the software company, not just consulting firm, we’ve become over the past 20 years.

As we move forward, we will continue to meet the evolving needs of the nonprofit sector, whether by taking advantage of the latest technology such as the Internet or by enhancing our products to meet the growing sophistication of fundraising organizations.

We look forward to welcoming you to our growing family.


Susan Packard Orr
Founder and Chairman
Telosa Software, Inc.





Susan Packard Orr
Founder & Chairman
Telosa Software, Inc.