Job Description:

Telosa Software Inc., a software company that develops, nationally markets and supports software for non profit organizations, is looking for an experienced Software Training Specialist to work on a contract basis. Our Services Team delivers high quality training and consulting to our clients. We are looking for a dynamic professional who is excited about what they do and conveys their commitment of excellent service to our clients.

The core functions of this position include:

• Provide classroom and on-site trainings to clients locally and nationally
• Provide post training support to our clients
• Develop and maintain training curriculum in conjunction with Training Coordinator
• Communicate with the Training coordinator regularly to discuss and schedule trainings

Additional responsibilities include but are not limited to updating support database, creating training follow-up reports, and providing client feedback. Travel should be expected for classroom and on-site trainings.

Candidates should meet or exceed the following criteria:

• Two or more years experience working with nonprofit organizations
• One or more years of software training experience
• Experience with Telosa software products
• Intermediate to advanced skill level in Microsoft Office
• Outstanding presentation skills
• Exceptional communication skills with demonstrated ability to build rapport and work effectively with individuals of various computer skill levels and diverse job functions
• Extraordinary problem solving skills with a talent for thriving under pressure
• Ability to resolve issues logically and quickly

Please send/fax/email resume and cover letter to:

Telosa Software, Inc.
Attn. Director of Support
610 Cowper St.
Palo Alto, CA 94301
jobs@telosa.com
Fax 650-853-1677

© 2004 Telosa Software, Inc.