Need assistance with one of our products? If you are a client with a current Annual Support Contract, review our support options below for help with your Telosa fundraising program. If you do not have a current support contract, please contact us for more information or learn more about our support policies.

Client Support Center
Our Client Support Center offers instant access to FAQ's, product upgrades, a searchable knowledge base and support forums. Clients with a current Annual Support Contract can log-in to the Client Support Center. If you are a client with a current Annual Support Contract and need to obtain a user ID and password, please call or e-mail the support staff.

Contact Support
Our Support team is available weekdays from 6am-5pm (PST), excluding major holidays, to answer any questions you have about the use of our products.

Phone: 800-750-6418
In Canada: 650-462-8890
Fax: 650-614-4291
Email: support@telosa.com

Data Conversions
If you are interested in converting data into one of our products or if you have recently purchased a Telosa product and need information about your conversion, contact us:

Phone: 800-750-6418 ext. 206
Email: conversions@telosa.com
Fax: 650-614-4291

If you have any questions about sending us your data for a quote, please refer to our conversion guidelines.

File Exchange
Clients can transfer files to and from Telosa via the Internet. You'll need to obtain a login name and password. Learn more.

User Groups
Exchange ideas and share product knowledge with other Exceed! users in your area at Exceed! User Group meetings. Learn more about User Groups for Exceed! Premier and Exceed! Basic.

Telosa Times Newsletter
Sign-up for our quarterly newsletter. Learn more.